How are services sent to me?
All custom printed materials including business cards, custom academic awards, achievement certificates, dine-in menus, etc, are mailed directly from our print shop in Richmond, VA. Materials are sent inside durable packages to product the documents during transit.
How much is shipping?
We mainly ship to the USA. Once designs are finalized, we offer free ground shipping, 2-day air at $25, and overnight for $45. The 2-day and overnight rates are available for Alaska and Hawaii but not ground. For all other areas, we charge $35.
What is the cutoff for requests?
It takes designers time to design, mock up, etc. We want to have all requests in by noon Eastern of each business day. This gives us time to make sure mocks up are done and ready to print or ship.
When will my tracking number arrive?
These are sent once the package is picked up by FedEx. If you don’t have a tracking number, we have may had a bad email on file. Please contact us asap.